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FAQs

Are there any setup fees?

Only if you choose to pay monthly, cost £99

I already have a domain name, can I use it?

Yes. The domain name can be easily redirected to our servers at no extra cost.

I already have hosting elsewhere, can I use it?

Sorry no. The websites are complicated and require access to scripts including updating the stock.

Do I get an email address?

Yes, you can have unlimited email addresses.

Do you receive a percentage on items sold through the website?

No, we have no relationship to the wholesaler. All profits are paid directly to you through your prefered payment gateway e.g. PayPal, WorldPay etc.

Can I add or remove other products?

Yes, you have full administrative access. You can add your own products also.

Will I get Support with my websites?

We provide free support for your hosting and email accounts for the first year, then every year thereafter with a hosting subscription fee of £120 p.a. or you can pay £12 per month which covers your support, hosting and email. We provide Webmastering Support dependant on how much support you need and your budget.

Where do the products come from?

We will disclose the wholesaler at the time of purchase. If you've gotten this far then you probably already know who they are.

Can I have the products on eBay as well as my website?

Yes, we can help you with uploading all your items to eBay, Amazon and a host of other channels. Details available upon request

Would I get any traffic through Google at all or would that be something I would have to pay for?

We will produce a sitemap which we submit to Google. It takes time for Google to index your sitemap, however once you're listed you will start to receive traffic. We can also help you market your website online using Facebook and Twitter.

How secure is the website?

All payments are done through secure payment providers e.g. PayPal, 2Checkout, WorldPay, SagePay. No card details are ever recorded on the website.

Can I modify all aspects of the website?

Absolutely, you can do anything you like. We are always on hand to do the work for you.

Can I use my own logo?

Yes, we can add this for you at no extra cost or we can design a logo for you.

Will the site work on mobiles and tablets?

Yes, we use a responsive design so your customers can view your website across a wide variety of devices and platforms.

What are the on-going costs?

After 12 months the cost for hosting your website is £120 per year. If you pay monthly for your website there is no hosting charge. - Our prices compare favourably when compared to Godaddy and One&One hosting providers.

How soon will it take for my website to be live?

As soon as we receive your order it will take approximately 24-48 hours for the website to be online.

Can I chat to someone before going ahead?

Yes of course. Give us a call during office hours and we'll discuss any questions you have. Alternatively, use the chat feature located at the bottom of the page. Telephone 01407 860969.